Key Benefits
Web-Enabled Convergent Call Center Services

Back-Office Transaction Processing

The Back-Office Transaction Processing services aims at out-sourcing from corporate customers, non-critical but highly manpower intensive tasks that form a part of every modern-day office environment and which cannot be dispensed with.

The lower cost of manpower in India would allow us to provide good quality services at a cost significantly lower than overseas operations.

Possible Activities

Insurance Claims Processing
Payroll Processing
Disbursement & Expense Accounting
Email and Chat Based customer relationship management
Data Management from Customer Responses and Feedback
Billing and Customer Accounting (Revenue Accounting)
Library Management and Data Indexing
Data Warehousing and Mining
Digitalisation of data from Manual Sources and documents
Data Conversion (from one format or legacy system to any other)
Logistics Management
Search, Billing and other Back-Office work for Legal Firms
Customer Service, Loyalty Programs Management and Back-Office transactions for Airlines
Customer Service, Billing and Back-Office transactions for Large Utility Companies, Hospitals and Hotels
 
     
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